Title Guest Service Agent
Company BlackSand Executive Lodge
Date Posted 2010-09-08
Job Description Based in Fort McMurray, Alberta at the BlackSand Executive Lodge. Guest Service Agents greet guests at the front desk and ensure they are efficiently checked in or out. Agents also manage payments and interact with guests to ensure all of their needs are met while staying at BlackSand. Full and Part-Time positions are available.
Responsibilities

Key accountabilities and success factors include:

  • Provide outstanding service to our internal and external guests
  • Generate reports for other departments
  • Register & checkout guests
  • Act as an Ambassador of BlackSand
  • Assist Leadership in performing daily duties
  • Other projects & tasks as assigned
Qualifications

It is important that the successful candidate possesses the following specific skills:

  • Fluent in English
  • Excellent verbal & written skills, active listener, self-starter, able to make decisions and take initiative
  • Ability to type 40 words per minute
  • Positive & pleasant attitude, enthusiastic, able to work alone, strong team player, detail oriented
  • Must be able to work in a very busy environment
  • Computer literate with exposure to Word & Excel
  • Minimum one year of Guest Service Agent experience in a similar hotel environment
Apply By 2010-10-08
Apply via Email Paul McLean, Director of Accommodation (pmclean@horizonnorth.ca)
Apply via Fax Attn: Paul McLean, Director of Accommodation - 866-492-4415
Apply via Mail Paul McLean, Director of Accommodation
P.O. Box 26038 Market Town
Fort McMurray, AB
T9H 5N7
No telephone calls please. Only candidates selected for an interview will be contacted. Horizon North Logistics Inc. provides equal opportunity in employment and encourages applications from all qualified persons.